Platforms Glossary
Softswitch architecture refers to physical software and digital programming. It allows for softswitches to function. A softswitch is a piece of software that enables data switching and is used for data exchange, phone calls, VoIP, and more. The architecture behind this comprises numerous components, including gateways and other application servers.
A softswitch is a critical component of any technological infrastructure. However, most small businesses will not interact with softswitch architecture on a regular basis. Individuals within the information technology (IT) or software industry must have a thorough understanding of this type of architecture. Most small businesses can outsource any softswitch questions to their IT department.
