Platforms Glossary
A switched service network (SSN) is a term that is used within the telecommunications industry to refer to a telephone network that allows connections to be switched between users within the same network. This term can also refer to the traditional dial-up telephone system, which allows users to connect with anyone in the world by simply dialing the number.
This type of telephone network is extremely beneficial in office settings where different departments must communicate with one another. It can also help transfer customer calls to the correct office. Most SMBs opt for VoIP (voice over IP) systems for their phone service, but SSN is still useful for SMBs in rural areas or areas that are otherwise prone to poor Internet connections that renders VoIP services ineffective.
